Argh I know people have mentioned this before for bike related sites, but why oh why do online stores allow you to buy items that are out of stock??
Went to a shop to buy a present for my wife's birthday and they didn't have it in, so I tried online. In stock, free delivery, job done at 8.15 this morning, I'm all smug because I've got her birthday all sorted 3 weeks early. Get an email at 3 this afternoon saying it's out of stock and they'll inform me when they have it back in stock.
No timescales, no offer to refund. When is it coming? Do I wait or try and find it in another store? Looks like I'll now have to go to meadowhall on a weekend to pick one up, but I won't have the time until the weekend before her birthday, and if they don't have it then I'm out of time. Urgh.