had the same sort of issue a few weeks back with a powered coolbox.
Evri (formally Herpes) - delivery to my office - we can see the whole carpark and no delivery van came that day.
11am they say it was delivered and the picture blatantly shows it's in their own yard with another load of parcels including another coolbox.
Never received it, the seller sent out a replacement again with Evri which I had redirected to a parcel shop.
I hope the original Evri driver enjoys his 2 cool boxes and bags of tat, hopefully there are some sweets in one of the packages he can choke on
