Well, that didn't work out so well for me.
I ordered a Cairns 3 from a seller on eBay who specialise in returned stock.
The package arrived yesterday and today I took everything to the paddocks where we keep our two ponies, as the ground is pretty dry and reasonably flat.
Out came the tent / bedroom, all looked good. Out came the flysheet, all good, after a little bit of a fight, the poles were in and up it all went.
I pegged down the four corners and went inside the flysheet.... wow, it was big in there, nice. Next job, connect all the toggles on the tent to the loops inside the flysheet... and here we ran into a snag.... it didn't really seem to fit.
I looked at the tent and it did not say which model it was, but I could see it was clearly bigger than my Cairns 2, so I tried connecting the groundsheet at the front of the vestibule... and clearly something was not right.
I stepped outside to have think and spotted it.... on the outside of the flysheet, there it is, in white on green Cairns 4 DLX! The tent is what I ordered, a Cairns 3... these two ain't going together.
Back home I let the seller know.
At first they didn't quite believe me. I am sure they have plenty of first time campers telling them things are not right, but I've been putting up tents and camping since I was a 7 year old, so I have a couple of clues as to what I am up to.
After a bit of back and forth the seller suggested I send the tent back... at MY expense, and then they would give me the money back and send me the correct item.... no sir, that ain't the way the system works. The whole thing is now all wrapped up with a returns label provided by the Bay.