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Author Topic: new strom cuts out/backfires/stalls on pull away  (Read 40227 times)

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Offline oddbod

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new strom cuts out/backfires/stalls on pull away
« on: May 18, 2014, 18:12:43 »
Has anyone else experienced random cutting out/backfiring/stalling on pull away with their new strom?
Happens nearly everytime I ride it now.
Had its 600 mile service yesterday and as dealer couldn't reproduce the fault, the only option he offered was to contact Suzuki on mon to see if they could advise.
I asked him to check the throttle body sleeves hadnt popped off but he was insistent that if they had the bike would be over revving at approx 4k on tickover.
Am minded to pop the tank off and check myself whilst waiting for dealer to respond as not convinced with their competence.

Have read a few other posts reg prev models of strom and seems tbs were an issue.

Any pointers wld be v grateful.

Many thanks
DL1000 2014 Red
DL650 2012 White (sold)

Offline SimonW

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #1 on: May 18, 2014, 19:00:08 »
Nope, not experienced that, in c1,200 miles.

Offline Jacko

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #2 on: May 18, 2014, 19:12:30 »
In answer to your first question, no. It doesn't seem right at all.

Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #3 on: May 18, 2014, 19:22:46 »
Yep, its definitely not right but wasn't helped by the dealers lack of enthusiasum to even try to establish what it cld be, let alone try to fix it.
Although it shldnt be a prob popping the tank off and checking the tbs I'm of the opinion that why the heck shld I?

Purpose of this post is to establish an idea of what else it cld be if not the tbs.
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Offline Oop North John

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #4 on: May 18, 2014, 19:34:45 »
Checked to see if the Scottoiler is still correctly connected? Tried the bike without the Scottoiler being connected into the vacuum system at all?

Offline kwackboy

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #5 on: May 18, 2014, 19:43:24 »
Hello , this sounds a tricky one and the symptoms you describe could be caused by a number of things but the new Veek as far as I know doesn't suffer from the same issues as the Vee.

It's surprising that a new bike has these problems but I've seen similar symptoms in older bikes when water gets into the fuel tank.

Does your FI light flash when your bike has its issues ? If so this means it's electronic but if it was my bike I would be taking it back under warranty and telling them to find the fault and fix it .

Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #6 on: May 18, 2014, 19:48:53 »
Was doing it before I fitted the scottoiler but will check when I check the tbs.
I suppose the most accurate way to describe it is:

Cuts out on idle (in first gear) just before pull away. Backfires/misfires at the same time.
Slight jolt when getting the power on from shut throttle mid corner. Sometimes cuts out completely.
Sudden loss of power when revs fall below 2500. Snatchy throttle
DL1000 2014 Red
DL650 2012 White (sold)

Offline wal750

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #7 on: May 18, 2014, 20:06:25 »
Seems strange they can't reproduce the fault, more likely not looking at it properly. I'd personally take I back to the shop and demand some action, preferably on a weekend when they are busier to have the desired 'scene' effect.
1986 Honda VFR 750 FG
1986 Yamaha XJ900F

V-strom now sold :-(

Offline MartinW

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #8 on: May 18, 2014, 20:07:49 »
+1

Take it back. It's in warranty and it doesn't do what it is supposed to do. If they won't fix it then call Suzuki Customer Services.
Tall, Dark and Handsome (In 1987) - Just tall now !!

Chief Stasi


Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #9 on: May 18, 2014, 20:41:09 »
Yep I think you're right. Its going back and they can fix it. Will update this post when a solution has been achieved.
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Offline wunwinglow

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #10 on: May 18, 2014, 20:56:48 »
I have had the revs drop issue, ( and then been told I don't know what I'm talking about by 'experts'....) but I haven't had any back-firing or stalling on pulling away. I have the engine nearly die on me once or twice, but put that down to engine being cold. Maybe we have symptoms of the same problem, so I would be extremely interested to hear what your service blokes end up doing. I still maintain the mapping is too lean at these rev range.  I am finally getting the missing accessories I have been waiting for since I bought the bike, so will pursue this further when the bits get put on the bike. It is the only niggle I have with it, I am very pleased with it otherwise.

Do keep us posted!

Tim

PS I have a Scott Oiler fitted to mine too....

Offline Oop North John

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Offline Bobstar222

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #12 on: May 18, 2014, 21:30:35 »
2200 miles and everything OK

Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #13 on: May 18, 2014, 21:53:48 »
Tim, will keep this post updated for sure as I know I'm not the only one albeit I am in a minority group. Will drop the bike off tuesday hopefully and let battle begin.
My strategy is going to be: if I pick it up and it still does it, its going straight back. I will do this until the problem is fixed. If it doesn't get fixed then I will return the bike and demand a refund.

Shame really because I absolutely love the bike. Apart from the above.
DL1000 2014 Red
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Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #14 on: May 20, 2014, 19:09:29 »
Quick update:
I drafted up a detailed synopsis of when the cutting out fault occurs, what speed, gear, approaching junction etc etc and sent this to Suzuki customer services.
Had a call from the dealer today asking if I could drop the bike off and leave with them to try and rectify the fault. The dealer also asked if I cld leave the bike with them until they are happy the fault is fixed.

Apparently Suzuki customer care have contacted the dealer and suggested adjusting the throttle position sensor.

Looks like emailing customer services has given the dealer a royal boot up the harris.

Am dropping the bike off saturday so will update this post with my results.
DL1000 2014 Red
DL650 2012 White (sold)

Offline Jacko

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #15 on: May 20, 2014, 19:35:47 »
Result. Let's hope they sort it quickly. Nice service from Suzuki GB.

Offline MartinW

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #16 on: May 20, 2014, 20:38:23 »
Promising start there - Good Luck with the fix.
Tall, Dark and Handsome (In 1987) - Just tall now !!

Chief Stasi


ProfG

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #17 on: May 23, 2014, 15:01:22 »
Any updates on this?

Could it be dirty petrol? I had the same problem last saturday and it turned out to be a dirty petrol that I had filled up from an independent petrol station.

Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #18 on: May 23, 2014, 15:05:53 »
doubtful as its been doing it on 4 different tank fulls.

Customer services have been all over me like a rash since I wrote to them, which is a good thing. The bike is going in tomorrow to have the TPS adjusted and I can go from there.

Updates will follow next week. Positive updates hopefully!
DL1000 2014 Red
DL650 2012 White (sold)

Offline Jacko

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #19 on: May 23, 2014, 15:19:12 »
How can a TPS just go wrong? If it can it needs a rethink surely?