Once, on a management training event, I was down marked for not thanking some twit for her contribution or inviting her to expand upon her crazy idea. My rationale for this unacceptable rudeness, that she obviously did not understand the objective, the environment or any of the discussion up to that point fell on deaf ears. It seems that, in the modern world, it matters not that a company fails, employees lose their jobs, shareholders their investments or creditors/ customers their cash. No. What matters is that everyone feels they are a valued member of the team.