Author Topic: Tourance recall  (Read 1921 times)

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Offline Hutchie

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Tourance recall
« on: June 07, 2010, 18:59:23 »
http://www.metzelermoto.com/web/Touranc ... OM_en.page

Hmm, when were mine made, could get some free tyres

Offline JonStrom

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Re: Tourance recall
« Reply #1 on: June 09, 2010, 20:53:35 »
It's a nice idea Hutchie, but if your tyres aren't made in the 9th 10th week of this year and they are not the same size (ie not exactly the tyres in the recall), then don't even bother thinking you have a chance. I had identical symptoms on my front tyre and emailed Metzeler... What a waste of time! Here's a link to my previous post, with photos: http://www.v-strom.co.uk/phpBB3/viewtopic.php?f=16&t=4862

Offline Hutchie

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Re: Tourance recall
« Reply #2 on: June 09, 2010, 21:28:14 »
Aye, I know about the dates thing, just have not been well , so haven't seen my bike for 2 days now, ffs, that's the longest ever I've not ridden it since I got it, it'll be sulking by now.

Never know, I might be lucky on the dates, my rear was fitted in April, so it's possible :)

Offline JonStrom

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Re: Tourance recall
« Reply #3 on: June 09, 2010, 21:40:10 »
Well good luck with it. If you're interested, I have just posted the full text of the emails I have exchanged with Metzeler so far. It's got to be the worse example of customer relations I have ever seen!  :crazy: