Suzuki V-Strom (VStrom) Owners Club DL250, DL650, DL1000 & DL1050
Oily Rag - Dedicated to Pat, Greywolf. 26/06/45 - 04/06/18 => Accessories and After Market items => Topic started by: NTBooth on March 29, 2019, 05:25:41
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So - I took my new Strom in for the recall and thought they might as well fit some heated grips for me whilst the tank was off. £140 later and this is how it was given back to me!
http://www.youtube.com/watch?v=1tvioMAMvqQ
Look at the state of the throttle cable!
1. Looks stupid and upside down
2. Hits the hand guard every time I let off the throttle
3. Doesn't rest in the fully off position as the wire is held by the hand guard
4.Not enough slack left for me to open the throttle fully without it pulling on the grip cable.
When I complained about it, the "technician" came up and said - well its fine, it would hit the tank otherwise if I put it the right way (I have risers so it would clear the tank by about 3 inches... :shock:) and they work...after 10 mins of "discussion",they tried to take it off and put it the right way but the grip glue had stuck and they couldn't do it without damaging the throttle tube so now it has to go back for a new throttle tube and grip to be refitted. I was also told by the parts bloke that "another "technician" said that's the way they would fit it too.
Well...I won't be going back to this "main dealer" again.
OR.....am I wrong and this is an acceptable way to fit heated grips?
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Video link not working just now. Who is the dealer?
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My blood boils for you.
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Name them.
By not doing so it throws suspicion on every dealer in the area.
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I can't see your video, but from what you write I would say yes you are right to make a fuss and insist they do it properly.
If they don't fix it to your satisfaction you should take it up with Suzuki GB.
If you don't want to name names just reveal their post code.
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That does sound very wrong, just name them, see if you can get your video up.
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Sorry folks. Not sure why The video isn't working! It's just a YouTube one I uploaded.
I will try again!
The dealer is in Rochdale.
You would think I had learned my lesson...it went for it's second service last year, after setting off I thought "this feels a bit funny...what's that clicking noise" :shrug:
Drove another few mins to see if it would settle down but it didn't change. Pulled over got off the bike and had a look.
They'd only left the f*****g HT lead disconnected from the front cylinder!!!!! (Couldn't just pop it back on as I'm sure many of you know, it's in a reet awkward bloody place behind the radiator). Rode it back, low and behold the mechanic had buggered off home!!!
Luckily a man with very bendy arms managed to get it back on. :groan: :icon_exclaim:
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Oh...and a two month wait(or was it 3?) for a restricted ECU when I first bought it, they gave me a free service for that though so I didn't mind at the time.
Thinking back, I'm not particularly convinced the service would have been done well anyway haha!
OH!! AND....I forgot to mention it took them 4 hours to do the recall work and fit the grips when I was told 45 mins for each. ###
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Attempt number 2.
I think I had the video set to private.
https://youtu.be/1tvioMAMvqQ
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Sounds like Robinson's...
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Quote removed
A very accurate guess which I will neither CONFIRM nor deny. :)
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Sadly not the place it used to be.
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Yep, I'm fed up with the chaps around here. Only place left I trust is shorrocks in Preston! (Good lot they are!) But I've not been there in about 18 months so it might have changed.
I wonder if Bolton kawasaki/Suzuki is Any better? :shrug:
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:shock:
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Looks like the video link is working judging by that reaction kwackboy, do you like the bit of tape wrapped round it too? lol lol
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It's always hard routing heated grip wires, especially on the throttle side with hand guards.
I would have routed the wires underneath and left slack for the throttle movement.
Take it back and throw a few swear words at them. :icon_batterup:
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I really expected more from you kwackboy, the "Technician" is clearly an early adopter for the speed limiter regulations for 2021.
Cut your losses Nathan take it to the Giant in Whitworth, pay him in pies and gravy.
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Good point TL , didn't think of that . :crazy:
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@NTBooth the best Suzuki dealer is Road and Race in Hyde great lads and a top mechanic been there with the V-Strom and was a great service. :thumb:
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The official Oxford YouTube video shows the grip position in the pic below as the rest point when the throttle is closed. Not sure how that woukd work out with hand guards though...
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:shock:
I hope when you fit mine it will be done properly :whistle:
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Works absolutely fine with my hand guards,I have fitted a few sets now.The secret is,make sure everything fits spot on without glue,mark the correct position with a pencil and then apply the glue and fit the grip to the pencil mark then LEAVE THEM WHERE THEY ARE UNTIL THE GLUE HAS SET.
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This is how I installed my grips 25000 miles ago & they have worked perfectly .
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I hope when you fit mine it will be done properly :whistle:
Your police discount will reflect on my level of workmanship ..
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I thought as much, shady dealings in the smoke...
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Completely unacceptable! :shock: Who the hell shoots video in vertical/portrait ? :grin:
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cheers suzukiste - ill head over that way and check them out, I drive through hyde every day to work.
I've had heated grips on every one of my bikes and had hanguards on all but 1 of them. No issues with fitment at all - their excuse was, and is bullshit.
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Your police discount will reflect on my level of workmanship ..
Your speeding ticket has been misplaced.... :shrug:
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:shock:
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Which one ? lol.
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This is how I fitted mine. That's how it should be done. Muppets working there...
(https://I.imgur.com/IeEpwIq.jpg)
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What was the Recall for ? :obscene-drinkingchug:
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recall was for an o-ring on the fuel pump apparently.
Bit of an update, after taking it back in it was promptly sorted.
Still not 100% happy with it though as the way they have positioned it means the cable now sits in front of the starter switch and I have to move the grip to press it. A minor issue.
The control box is on the right side and I would have preferred the left.
These above are issues that I can live with and to me are not worth letting them touch my bike again for.
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Look at my cable, that's how it should be fitted. My cable doesn't obstruct the starter switch at all.
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Yes, that is how it should be. Not obscuring anything, not fouling on anything, not restricting the range of throttle movement. Mine is like that, with handguards also.
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Yes and mine too no problems at all :thumb:
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Your replies make it seem as though I don't already know this...
I'm well aware of how they're supposed to be fitted!
:angry-tappingfoot:
At this point though, I can't tell if its incompetence or done on purpose to annoy me and like I said, I have no intention of letting them ever touch my bike again
:dl_soapbox: :dl_soapbox: :dl_soapbox:
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I wasn't explaining , Niall, just agreeing with you. ( Mind you, the thread title was a question. :whistle: )
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you're a question :neen:
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I see your point, Maybe I should have gone for different punctuation (!) Next time. :grin:
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I bought my vstrom from there, and found them to be OK really. I guess it’s just down to individual technicians, their ability, mood and attitude. Not a great experience for you 👎
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Easiest way to unstick the glue. Use a thin screw driver to to ease the grip up a little and spray WD40 in the gap, leave for a min the work the grip off applying more WD as required.
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Maybe the root of this problem is the Training, skill and supervision of the mechanic. To use the word "Technician" is to infer some sort of higher education on the subject. Some years ago a South African racer told me that in S.A. a person needed to be trained and have certificates before they are allowed to work on any vehicle whereas in the UK anybody with a boiler suit can work on your brakes and steering. Has it changed?
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I think the Boiler Suit is now optional.
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The problem with college and getting certificates is they mean bugger all.
In my trade college can't pass on valuable info and ways on how to fix lots of problems that bikes suffer from and only being in a full working environment under decent supervision would you learn the skills needed.
You would certainly not learn how to apply heated grips in college or where to wire them into lots of different bikes, that's for sure.
As for wearing a boiler suit .... I don't , they chafe my crutch when I reach up ..
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I completed a 4 year vehicle technicians apprenticeship in the late 70's, early 80's. We did a week at work followed by a week at Tech. Our group were proper Tw*ts ripping the p*ss out of the "craft" apprentices who only did day release.
We were paid more of a pittance than them (in the same company) and we had better boiler suits. :thumb: