2020 1050XT - loose RW spokes

[infidel]

Just took the strom out of the garage for a chain clean - to be honest been hardly used and only 4000 miles on a late 2020 plate - only to find I have 4 spokes uber loose happily rattling around on the RW. (front seems fine). 

RW seems just a touch out of alignment as she spins on Centre stand. Any ideas how to correct - or should I get dealer to sort as shes still under warranty?

[Mr Nick]

Unless you know what you're doing, I'd resist the urge to try straightening it yourself as it's as easy to turn the wheel into a 50p piece as it is to fix it.
I'm not sure spokes coming loose is a warranty issue: the spokes aren't defective as such. Worth a try though.

[The Doctor 46]

I wouldn't touch it even if I was an expert, I would take it back to the dealer who will (hopefully) put it right and I expect they will let Suzuki know of the problem too.

If enough people have the same fault then a recall could be in order but if nobody tells their dealer, they would never know. Just my humble opinion. Good luck with it  .

[infidel]

OK took the rear wheel off for a proper inspection. Now I'm steaming mad. 

9 repeat 9 loose spokes that move freely and rattle - one is so bad it has come detached from nipple in the hub and is missing the nipple.  Mileage 4007, last service 2 weeks ago at 3700 in dealership. I'd love them to explain how 9 spokes suddenly workled themselves so loose in 300 miles - when checking them is a service item afaik. 
I don't bump kerbs, don't go off-road and don't ride it particularly hard either - ( I have other toys for that

Rest assured the bike (nor I for that matter) will be going back there.

Lesson learned - don't buy bikes with spokes, and if you do check them before every ride.

This 'one will be traded in next July - maybe something different this time.   

[UK_Vstrom650]

I'd complain to whoever serviced it and if not happy with their response would complain to Suzuki. You've paid good money for a service and you should expect better.

[endintears]

I agree I would definitely be going back and if I didn't get a groveling apology I'd start quoting the Consumer Rights Act 2015: Supply Of Services: 'The service must be carried out with reasonable care and skill' etc etc.

[infidel]

Sadly in my experience, neither is likely to listen or if they do - act beyond platitudes. Thankfully another dealer has sympathised and offered to squeeze me in for a fix this weekend. I'll post a vid soon to show just how bad this looks.

Oh and the symptoms - should anyone else get the experience - I noticed a weird extra vibration from the drive train after a 30 mile ride out last weekend. Only occured pulling away - mostly lower gears when under load - crusing was fine, engine ran fine when clutch pulled so knew it was drive related. Chain was a bit mucky, suspected stiff link first - so cleaned the chain then discovered the horror.