Suzuki V-Strom (VStrom) Owners Club DL250, DL650, DL1000 & DL1050
Market Place => Dealer / Supplier/ Product Feedback => Topic started by: Fat Rat on October 09, 2023, 12:02:54
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I ordered a GPS Mount from Squaredeals UK Ltd last Thursday (at 08:20am), I noted from their website that they weren't open on Fridays, so I opted for the more expensive DPD shipping option.
This morning I call them, 'allo' is the way the phone is answered and you get the immediate impression they are running this business out of a back bedroom (their @gmail email address doesn't help in this regard).
Long story short, they hadn't sent it, they will send it, but DPD doesn't call until Tuesday :GRR: so I will have waited a week for something that I paid for a courier delivery.
My experience tells me they are unprofessional/amateur. I can't recommend and I won't order again. :dl_soapbox:
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You should be able to get a refund of the difference between their standard shipping and the more expensive option you've chosen if they can't meet their delivery deadline 👍