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Spoke to the company yesterday, very helpful they are sending me a new one and Apologised on Royal Mail's behalf.
Received it today First class post
You Got to linky for the kit you got. I do love a recommendation.
I went for the Pro, as it's made from stainless steel, and it came with extra repair plugs, in fact this one, from this seller:http://www.ebay.co.uk/itm/Dynaplug-Pro- ... 5b046e0077
Sorry to be pedantic but it is made from ali, it is the insertion tube that is stainless as it is on all models.