Author Topic: attachments (Read 2797 times)

rideout · « **on:** March 05, 2018, 16:46:21 »

Still can't upload pics

Fat Rat · « **Reply #1 on:** March 05, 2018, 17:05:44 »

What format and what is the file size?

UK_Vstrom650 · « **Reply #2 on:** March 05, 2018, 21:49:56 »

File size is likely to be the issue. I used to be able to upload photos with no problems from my phone regardless of my camera setting, but recently they've been crashing unless I reduce the camera settings to the lowest it has.

rideout · « **Reply #3 on:** March 06, 2018, 14:03:49 »

Have just tried adding pics that I have posted before but they will not upload now

Fat Rat · « **Reply #4 on:** March 06, 2018, 19:20:11 »

What device are you using? What format are the images?

UK_Vstrom650 · « **Reply #5 on:** March 07, 2018, 00:01:08 »

The last one I tried uploading that didn't work (but had previously) was taken on my Samsung S6, 3.95mb, .jpeg resolution 5312x2988. Previously the site resized it, but recently it keeps crashing. I ended up resorting to editing (cropping) the photo on my phone to reduce it to 2.17mb at 2002x1992 which seemed to upload.

(As said I had posted the original previously without issue)

Fat Rat · « **Reply #6 on:** March 07, 2018, 08:06:29 »

OK, when I get a minute I will uninstall and reinstall the resizing component to see if that helps.

rideout · « **Reply #7 on:** March 07, 2018, 15:43:59 »

OK thanks see if that sorts it

Fat Rat · « **Reply #8 on:** March 10, 2018, 09:35:08 »

Fat Rat · « **Reply #9 on:** March 10, 2018, 09:38:03 »

multiple

Fat Rat · « **Reply #10 on:** March 10, 2018, 09:39:41 »

At least one of these images started as a daft size, the sort of size images will be straight from a camera.

It took around 30 seconds for all images to be uploaded and resized.

UK_Vstrom650 · « **Reply #11 on:** March 10, 2018, 13:02:21 »

I just tried to post a picture from my phone (= 5.84mb) and got an error saying "The www.v-strom.co.uk page isn't working"

I'll try a smaller sized picture.

Fat Rat · « **Reply #12 on:** March 10, 2018, 13:05:00 »

5.8mb is more than ten times larger than it needs to be. Remember, when you submit an image you are uploading it to a Server in the wwwww web, then the software on this site needs to process it and strip it back to a sensible size.

Throughout all of that, if your connection isn't 100% then it is likely to fail.

Fat Rat · « **Reply #13 on:** March 10, 2018, 13:10:22 »

Posting from Samsung S8 plus connected to Wi-Fi

Fat Rat · « **Reply #14 on:** March 10, 2018, 13:11:02 »

All very large images, it took around 60 seconds.

UK_Vstrom650 · « **Reply #15 on:** March 10, 2018, 13:13:55 »

Agree it's far too big, it's just the settings on my phone (I rarely change the settings).

I only really upload them when running over WiFi in my house - which this is.

UK_Vstrom650 · « **Reply #16 on:** March 10, 2018, 13:17:04 »

That one was 1.75mb. Anything above 2mb doesn't seem to upload for me where it used to

I'll lower the camera settings on my phone, though photos I've previously taken and posted are likely to need cropping to work.

Fat Rat · « **Reply #17 on:** March 10, 2018, 13:18:29 »

Posted on the same phone using a marginal 4G connection.

UK_Vstrom650 · « **Reply #18 on:** March 10, 2018, 13:24:57 »

Is there a maximum or recommended size (mb/kb) for photos? I have the same issues with 4G as WiFi.

Fat Rat · « **Reply #19 on:** March 10, 2018, 13:33:20 »

No stipulated size.